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Assistance for Areas with High Electricity Distribution Costs (AAHEDC). Charge levied to subsidise the cost of distributing electricity in sparsely populated areas of the UK (e.g. parts of Scotland and Shetland).
Electricity that changes direction periodically. The period is measured in Cycles per Second (Hertz, Hz).
Also known as ‘Real Power’ or simply ‘Power’, Active power is the rate of producing, transfer or using electrical energy. Measured in watts and often expressed in kW or MW.
Agrivoltaics (agrophotovoltaics, agrisolar, or dual-use solar) is the dual use of land for solar energy production and agriculture.
An agreed amount of electrical load for a supply, as stated in the supply’s Connection Agreement with the local Distribution Network Operator (DNO).
(see other entries for “Capacity” below)
A biological process that produces a gas principally composed of methane (CH4) and carbon dioxide (CO2) otherwise known as biogas. These gases are produced from organic wastes such as livestock manure, food processing waste, etc.
The Annual Quantity (AQ) of a gas meter point is an estimate of the amount of gas that it will use in a year under seasonal normal weather conditions. The AQ is based on the consumption between two meter readings. These should be between 9 and 36 months apart. The calculation is adjusted for the impact of the actual weather experienced in that period. It’s then converted to a 12-month estimate.
As the installation of AMR metering (see ref below) is rolled out across the country, the gas industry now tries to calculate the AQ on a 12 month rolling basis by using meter reads from these remotely read meters.
AMR is the term given to a system that provides automatic meter readings remotely. It uses telephone technology and holds the ability to transfer data to a data collector and then to the supplier for the use of calculating bills for any specific period.
The AUGE is an independent expert appointed by Xoserve tasked with calculating the weighting factors used to distribute Unidentified Gas (UIG) across the UK gas industry. As of June 2020, this role is performed by Engage Consulting Limited. They analyse the causes of UIG—such as theft, meter errors, and unregistered sites.
Available Supply Capacity (ASC) or Availability or Agreed Capacity or Maximum Import Capacity (MIC) refers to the limit of capacity for a site.
E.g. if a site has an Availability of 150 kVA then maximum demand should not exceed that figure at any time. It is agreed with the owner of the building and charged by the local Distribution Network Operator (DNO), according to the kVA of a premise. This fee covers investment and maintenance of the electricity network and can also be called the Capacity Charge. Customers pay a fee (pence per kVa unit per day) according to the agreed capacity for that site. In theory, maximum demand should not exceed the agreed capacity at any time.
A fee applied to gas shippers when the amount of gas they put into the pipeline network does not match the amount taken out (supply vs. demand) over a set period, usually daily. These charges ensure the system remains balanced and stable, with costs (or credits) often passed down to consumers by suppliers.
The mechanism or tool used by the National Energy System Operator (formerly known as National Grid Company) to balance the supply and demand of electricity in real time to maintain grid stability. Operating as a continuous 24/7, 30 minute auction, it allows the system operator to accept bids and offers from generators to increase or decrease production of power, or to manage constraints.
Base load is the level below which electricity demand never drops, i.e. a site with a high maximum demand of 750 kVa whose demand never drops below 250 kVa would have a base load of 250 kVa.
Trading whereby two parties (for example a generator and a supplier) enter into a contract to deliver electricity at an agreed time in the future.
Biodiversity describes the variety of life, including bacteria, plants and animals, that maintains nature’s delicate balance. A loss of biodiversity in a region can cause catastrophic decline of an ecosystem, including loss of life.
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This is the Code by which all electricity generators, suppliers and distributors abide. The BSC is administrated by Elexon.
Elexon calculates and reports the metered data (volumes of electricity consumed/generated) needed for the National Energy System Operator (NESO) to accurately issue bills to all relevant parties.
Balancing Service Use of System (BSUoS) costs are incurred by National Energy System Operator (NESO) for the control and security aspects of balancing the national transmission network. The charges are then recovered from generators and suppliers. Although administered by NESO, the process is heavily reliant on the data produced by Elexon (as they report the metered electricity usage data).
An agreement between the Government and a business user, whereby a reduced rate of Climate Change Levy is payable in return for a commitment by the user to achieve certain pre-determined targets for energy usage or carbon emissions. Failure to achieve the agreed reductions means any CCL discounts must be returned to HMRC.
A system in which fuel is used to simultaneously produce electrical (or mechanical) power plus recovers useful thermal energy for use in cooling & heating.
CCL is a government-imposed tax designed to encourage the reduction of greenhouse gas emissions and improve energy efficiency in business and non-domestic use. It is charged only on energy consumption (kWh) and does not apply to other bill components, such as standing charges. The rate of CCL is index-linked and typically increases on 1 April each year.
Under current legislation:
If VAT is charged at the standard rate but a site is eligible for full or partial CCL relief, a PP11 Supplier Certificate must be submitted for each site to confirm the applicable relief percentage.
PP11 Supplier Certificates are issued by HM Revenue & Customs (HMRC) and can be downloaded from their website: www.hmrc.gov.uk. Please note that these certificates are not transferable between suppliers.
Carbon capture and storage (CCS) – or carbon capture, utilisation and storage (CCUS) – is a climate mitigation technology that captures carbon dioxide (CO₂) emissions from industrial processes or power generation before they enter the atmosphere. The captured CO₂ can either be stored underground in geological formations (CCS) or reused in products like fuels or building materials (CCUS). While not a silver bullet and not without cost or technical challenges, these technologies can play a valuable role in reducing emissions from sectors that are difficult to decarbonise, such as cement, steel and chemicals.
Government scheme to support new investment in low carbon generation. This scheme replaced the Renewable Obligation Scheme.
It is now the UK govt’s primary mechanism for supporting low-carbon electricity generation, providing developers with long-term (15-20 years) revenue stability. It reduces risk from volatile wholesale prices by guaranteeing a set strike price for electricity, paying top-ups when market prices are lower and requiring repayments when they are higher.
Contracts and all payments to and from generators are held and managed by the Low Carbon Contracts Company (LCCC) – see LCCC and ESC section below.
Combined Heat and Power (CHP) is a process that captures and utilises the waste heat produced by the electricity generation process.
The heat can then be used to provide useful thermal energy – such as steam or hot water – for space heating, cooling and industrial processes. CHP plants are typically installed at facilities where there is a need for both electricity and thermal energy – including industrial sites, hotels, health clubs and leisure centres, commercial buildings and apartment complexes.
A variety of fuel sources can be used in the CHP process – from both renewables and fossil fuels – including natural gas, coal, biomass, biogas and municipal waste.
The Commercial Operation Date refers to the date at which the renewable asset:
Under a PPA contract, COD also indicates a point, from which the obligation of an off-taker to buy the energy begins.
A corporate power purchase agreement, or CPPA, is a long-term contract under which a business agrees to buy some or all of its electricity directly from a renewable energy generator, such as a solar or wind farm (which is connected to the grid or a private wire connection). This differs from the traditional approach of simply buying electricity from licensed electricity suppliers. CPPAs help to finance renewable energy projects, as they give generators a guaranteed buyer and revenue stream for the energy they produce.
The CRC is a UK government emissions trading scheme for large organisations which are not already covered by Climate Change Agreements or were not eligible for EU Emissions Trading. This includes banks, large offices, universities, large hospitals, large local authorities and central government departments. The scheme is mandatory. The CRC was expected to deliver emissions reductions totalling 0.5m tonnes of carbon (Mtc) per year by 2015. The scheme officially closed following the 2018-19 compliance year with reporting required by Mar 19 and records to be kept until 2025.
The CRC scheme was replaced by the Streamlined Energy and Carbon Reporting Framework (see our SECR FAQs, here) which came into force on 1st Apr 2019.
CSR refers to the policies and practices an organisation undertakes to make a positive impact on the world through their actions to society, the environment and economy. CSR and ESG are related, but there is a difference. ESG performance is assessed using set metrics, by investors and other stakeholders. CSR is a more qualitative, self-regulated approach that is not directly related to financial performance and business valuation. ESG is overtaking CSR as a method of reporting.
Metering that is 100 amp and above.
Amount of heat given by the specified quantity of gas. This is used to calculate the energy consumed based on the volume of gas used. It is measured in joules per kilogram.
A set charge by the local Distribution Network Operator (DNO) for investment and maintenance of the electricity network, based on the Agreed Capacity of a property. This can also be called the Availability Charge or Maximum Import Capacity (MIC).
Not to be confused with Capacity Charges nor Maximum Import Capacity, the Capacity Mechanism is a Govt scheme administered by the Electricity Settlements Company (ESC).
This mechanism is designed to ensure security of supply by providing payment to generators and demand-side response providers for being able to make their power available to the grid during periods of high demand. It is essentially an insurance policy against the possibility of blackouts.
The scheme organises annual auctions to secure Capacity Agreements (contracts) with payments based on the clearing price. The main auction is the T-4 auction, held 4 years in advance for long term security, then there is a “top up” T-1 auction which is 1 year before the delivery year.
The Capacity Mechanism costs are passed onto the supplier based on their market share during the “peak” demand periods (which are Nov-Feb, Mon to Fri, and 16:00 to 19:00) – the costs are then passed on to the end user as part of the supplier bills.
This is short for carbon dioxide (CO2) emissions. CO2 is one of several different greenhouse gases in the earth’s atmosphere that trap heat. As well as being released through natural processes, it is also released by humans burning fossil fuels for such as coal, oil and natural gas. Due to its abundance, CO2 is the main contributor to climate change. For that reason, the term “carbon emissions” is often used interchangeably with the term “greenhouse gas emissions.”
This is the amount of greenhouse gases emitted from the activities of a particular individual, organisation, or community. For example, a person’s carbon footprint would include the GHG emissions from the production of the food they eat and the products they buy, the transport and energy they use to travel and heat their homes.
For more information on finding the carbon footprint of a business, see ‘Scope 1-3 Emissions’
Like carbon offsetting, carbon insetting involves investing in carbon reduction or sequestration projects to compensate for emissions released. But whereas offsetting projects can take place anywhere, insetting must take place within your company’s value chain. For example, while traditional offsetting might involve choosing a renewables project to invest in, carbon insetting might involve setting up your own renewables project onsite. It offers businesses more control and oversight, and makes it easy to verify that a project is truly additional.
Carbon negative means removing more carbon than you emit each year, through natural carbon sinks (e.g. forests) or technologies such as carbon capture and storage. It goes one step further than “net zero”.
Corporate power purchase Becoming carbon neutral means reducing your carbon emissions as much as possible, and compensating for any remaining emissions by offsetting. It can cover a defined part of business operations, and typically accounts for just carbon dioxide (CO2). Net zero is similar but is used to describe all human-made greenhouse gas emissions (not just CO2).
Offsetting is where companies invest in external carbon reduction projects as a way of compensating for emissions that they have not yet removed. Projects include funding tree-planting schemes to create natural carbon sinks, or investing in clean energy infrastructure.
For offsets to be considered, they need to ensure environmental integrity, they need to be real, measurable, genuinely additional (i.e., the reductions wouldn’t have occurred without the offset project) and achieve emissions reductions.
A tax levied on fossil fuel usage usually based on the carbon content – generally designed to curb use rather than just raise revenue.
A fee levied by National Grid on the quantity of gas transported through the system.
A document which states the Agreed Capacity for a property with the local Distribution Network Operator (DNO).
For sites using large amounts of gas it is often deemed necessary to measure the temperature and pressure variations more accurately rather than just applying a fixed conversion factor. In these cases an additional “corrector” meter is attached to the meter.
A gas bill correction factor (typically 1.02264 in the UK) is a multiplier applied to the volume of gas measured at a property to adjust for pressure and temperature changes. It ensures accurate billing by converting the measured, often compressed, volume into a standardised volume, accounting for energy value.
The agent appointed to aggregate the meter reading data which is received from the Data Collectors (DC) and subsequently forwarded to the Supplier.
Please note: the term Data Aggregator will disappear as a result of the project for Market Wide Half Hourly Settlement (MHHS – See below). The Data Collector (see below) and Data Aggregator will be “rolled into“ a single service called “Data Services”.
An organisation accredited by the Pool Accreditation Body to carry out Data Collection for Half Hourly (HH) Metering Systems. The DC is appointed by the Suppliers to retrieve and validate metering data and forward it, by Metering System, to the Data Aggregator. The DC may be appointed by the customer but must always be accredited and contracted to the customer’s Supplier.
As mentioned under the Data Aggregator entry – The Data Collector will become part of the new Data Services
An electrical current which flows only in one direction in a circuit. Batteries and fuel cells produce direct current.
A supply point whose annual quantity (consumption) is greater than 58,600,000kWh (2,000,000 therms per annum), will have a mandatory DM meter fitted.
Companies that are responsible for operating the networks that connect electricity consumers to the national transmission system and provide interconnection with embedded generation. There are 14 main regional distributors who maintain the electrical network.
Demand Side Response (DSR) is a scheme where businesses are paid to change their energy consumption in response to signals/requests from the National Grid at peak energy demand or system stress.
These charges are published costs made by each Distribution Company for delivering electricity from the Grid Supply Point to the customer’s premises. They are currently published 14 months in advance.
A device used to record meter readings and automatically transmit them to the meter reading agency.
Refers to the steps that organisations or governments take to reduce their carbon emissions (or more widely, all greenhouse gas emissions, including carbon dioxide). For organisations, a decarbonisation plan should outline a pathway to reducing the emissions from your buildings, transport, industrial processes and so on. Typical measures for buildings include increasing energy efficiency and switching to renewable energy sources for heating, cooling and lighting.
A contract which is deemed to apply when a customer begins a new supply at a property and has not signed a written contract for its supply. These contracts have a defaulted rate for supply until a customer requests a fixed price for a fixed period.
A digital twin is a virtual representation of a physical asset, system, or process which can be used for simulating, testing, monitoring, and maintaining its real-world counterpart. Possible examples include buildings, renewable energy assets, and planes. For a more in-depth explanation of digital twins, read our quick guide.
Charges for the loss of distributing power through the wires.
Anywhere between 2.5% to 10% of power is lost through heat and resistance before electricity usage is measured by the fiscal meter. This “lost” power is charged for but often “hidden” in the commodity rate.
A low voltage, single phase alternating current (AC) supply, primarily intended for residential, non-commercial usage, legally defined to deliver a nominal voltage of 230 volts (V) at a frequency of 50 Hertz (Hz).
EAC stands for Estimated Annual Consumption and applies to the amount of electricity the supply is expected to use each year. The EAC figure is used to forecast the electricity usage over the next 12 months.
A UK government scheme introduced to support businesses, charities and public sector organisations with energy costs following the energy market disruption caused by Russia’s invasion of Ukraine. Unlike the Energy Bills Relief Scheme, it did not cap prices but instead provided a unit-rate discount when wholesale energy prices exceeded set thresholds.
Applicable: 1 April 2023 – 31 March 2024
Scheme introduced by the government to support businesses. The EBRS capped the wholesale energy prices whilst they were incredibly during high as a result of the energy market’s reaction to Russia’s invasion of Ukraine.
Applicable: Oct 2022 – Mar 2023
Allows the transfer of bill data through a secure channel so that customers can receive their bills in a specified format.
The online portal for MPAS. It is used to search and find information about an electricity supply.
AKA the British Industry Supercharger – BIS.
This scheme is designed to provide significant electricity cost relief to qualifying manufacturers (e.g. steel, paper, glass), the EII Scheme offers support against a range of electricity-related policy and network costs.
It typically provides:
A Levy to fund the Network Charging Compensation (NCC) scheme for Energy Intensive Industries (EII) – see above).
As companies claim their refunds from Apr 24 the new EII Support Levy is being introduced to fund this, this will be paid by non-EII businesses on supplier invoices.
The ESC is responsible for financial transactions relating to the Capacity Market, including making capacity payments to capacity providers (Capacity Auction applicants)
The company also provides support for ongoing Capacity Market consultations concerning potential changes to settlement activities and any other related regulated.
ESC is a subsidiary of the Low Carbon Contracts Company (LCCC – who also manage the CfD and RAB schemes)
ESG is a set of standards measuring a business’s impact on society, the environment, and how transparent and accountable it is. ESG frameworks are used by the majority of investors when screening a company for potential investment. ESG performance is commonly measured using both quantitative and qualitative indicators, e.g. greenhouse gas emissions, employee turnover rates, board diversity, executive compensation, community engagement, and so on.
The Energy Savings Opportunity Scheme (ESOS) is a mandatory energy assessment regulation for large UK organisations, requiring them to audit energy usage across buildings, industrial processes, and transport every four years. It ensures that qualifying businesses identify cost-effective energy-saving measures to reduce carbon emissions and costs, with oversight from the Environment Agency.
Electric vehicles (EVs) are powered by electricity through charging points, which store the energy in rechargeable batteries. During operation they do not emit greenhouse gases, making EV a zero-emissions transport method. Although, it should be noted that an EV fleet is only as green as the power source charging the batteries. In the UK, a ban on the sale of petrol and diesel cars will come into force in 2035.
Elexon is the company that manages/governs the UK’s Balancing and Settlement Code (BSC). Elexon manages the financial aspects of the day-to-day settlement of the system. Elexon ensures that generators and suppliers pay and get paid for the electricity they produce and consume.
A device that measures the amount of electricity used – the consumption to be used by the supplier for billing purposes.
A market mechanism that allows emitters (countries, companies or facilities) to buy emissions from or sell emissions to other emitters. Emissions trading is expected to bring down the costs of meeting emission targets by allowing those who can achieve reductions less expensively to sell excess reductions (e.g. reductions in excess of those required under some regulation) to those for whom achieving reductions is more costly.
This is the cost of the electricity purchased on the wholesale market at the Notional Balancing Point (NBP) to cover current and predicted future usage. It is the single biggest component of the unit price and typically accounts for between 60 and 80% of a business’s total bill. In the industry, this element is called Energy at NBP (Notional Balancing Point).
Achieving desired levels of lighting, heating or cooling for minimum energy use. Cutting down on waste energy. A good example is an energy efficient light bulb which produces the same amount of light as a conventional bulb but uses up to 75% less energy to do so.
An offer of electricity that has no delivery charges (DUoS & TUoS) nor any of the other non-commodity elements added at the point of quotation.
Point at which gas is delivered into the National Transmission System i.e. the terminal.
Additional charge for using capacity above The agreed capacity level. As a penalty the excess capacity is usually charged at a higher rate than the agreed capacity.
A defined zone in which the point of gas offtake is situated.
This enables a site to monitor and export the amount of electricity generated onsite.
Agreement to have longer payment terms on a supply contract.
Government scheme designed to support small-scale renewable generation (< 5 MW capacity). The scheme was open to “entrants” from (2010-2019) and the contracts awarded were to last for 20 years – the contract holders received inflation-linked payment for any electricity generated and/or exported to the main transmission network (i.e. to the Grid). A
lthough the scheme closed to new participants the Feed In Tariff charge will still be part of the non-commodity charges on electricity bills until around 2039 (when the final 20 year contracts finish).
Gas supplied to a customer on a guaranteed basis, without interruption.
A daily, monthly or quarterly charge levied by the either the supplier and/or the Distribution company (See DUOS charges) and/or the Transmission Company (see TNUOS Charges) and/or Metering Charges.
Supply contract for a fixed price, over a fixed period of time which gives customers a constant price. Fixed Charges include Standing Charges and Availability Charges.
An agreement to buy electricity from another party at a specified time in the future at a specified price with money changing hands at the delivery date.
An energy source formed in the Earth’s crust from decayed organic material. The common fossil fuels are oil, coal, and natural gas.
The Fossil Fuel Levy was introduced in 1990 as a govt tax (and peaked at 10% of energy costs) but was phased out in 2002, when it was replaced over the years by a few “Green Policy Costs” – although not all are govt taxes.
A pressure reduction station located on customers’ premises where gas is reduced from mains pressure regulated at a medium or low pressure for domestic or industrial use.
This covers the production of electricity at power stations. At present the main fuels still used are gas, nuclear and coal, although there is now a growing use of renewable forms of energy, such as wind power, the burning of gas from landfill and waste incineration.
A machine that converts mechanical energy into electricity. The main generators of electricity in the UK are National Per, Scottish Hydro, Powergen, Scottish Power and Nuclear Electric.
The online portal allowing an authorised user to search for Gas MPRN meter and supply details. It is used to search and find information about a metered gas supply point.
The Green Gas Levy (GGL) places obligations on licensed gas suppliers, including a requirement to make quarterly levy payments, in order to fund the GGSS.
Greenhouse gases are gases in the atmosphere that raise the surface temperature of planets such as the Earth. They include carbon dioxide (CO2), methane (CH4) and nitrous oxide (N20). These gases absorb and emit thermal energy, which is trapped for a period within the Earth’s atmosphere and turn warms the planet. Seven of these gases are increasing in concentration because of human activity – and scientists agree that this is the cause of climate change.
The Guarantees of Origin (GoOs) scheme provides transparency to consumers, in the EU, about the proportion of electricity that suppliers source from renewable electricity.
This scheme provides certificates called GoOs which demonstrate electricity has been generated from renewable sources.
The UK operates a similar scheme called Renewable Energy Guarantees of Origin (REGOs)which also demonstrate electricity where/when has been generated from renewable sources. As a result of Brexit, the EU no longer recognises UK REGOs, and the UK no longer recognises GoOs.
A GPA is a contract between two parties, one which produces green gas and one which is looking to purchase “green gas”, or biomethane. Biomethane can be created from a number of different feedstocks, including food waste, agricultural activities, domestic or industrial wastewater treatment, municipal solid waste and other feedstocks.
Organisations that produce biomethane gas, such as those in the agricultural industry, can export the gas directly to the grid. A third party company develops a tailored gas purchase contract, manages balancing services and deals with National Grid on their behalf. Organisations can also export directly to end users via a GPA.
The (GSP) is the point at which energy is taken from the National Grid transmission system into a local distribution system. If the volume of electricity is measured at this point it is prior to the Distribution Losses – referred to as being measured “@ GSP”.
A mobile device which is connected to the meter and remotely reads the meter by signal. It has to be very good signal for the GSM to work.
Responsible for maintaining a gas supply network. They may also be requested by the Supplier via the Shipper to provide a meter for the consumer’s usage. Requires a GT licence.
Gigawatt Hour – 1,000 MWh.
Geothermal energy is heat from beneath the Earth’s surface that can be used for heating, cooling, or generating electricity. It’s a renewable and reliable energy source that operates independently of weather, offering steady, low-carbon power. However, it has geographical limitations, can be expensive to develop due to deep drilling, and may pose environmental risks such as groundwater disruption and induced seismic activity. While promising, its wider use in the UK will depend on investment, site suitability, and ongoing innovation.
An official record proving that a specified amount of green electricity has been generated. Green certificates represent the environmental value of renewable energy production. The certificates can be traded separately from the energy produced.
Greenwashing is the process of conveying a false impression or providing misleading information that suggests a company’s products or services are more environmentally sound than they are. Ways to improve credibility can include aligning with externally validated reporting frameworks, such as the Science Based Target Initiative (SBTi).
A metering setup where readings are collected manually using a handheld device at remote locations, due to the absence of automated communication systems.
HDC (aka AAHEDC) is a levy on all electricity suppliers across Great Britain. It is a tax that has been generated to assist areas with high electricity distribution costs.
Costs associated with collecting and handling metering data from half hourly (HH) read meters.
HHD is the product of the half-hour data meter. The data is usually made available to end users by way of a spreadsheet. A full years’ half-hour data for a single MPAN will be a spreadsheet with approximately 18,520 cells of data.
This meter records your consumption and sends these data records by mobile telephony (or occasionally hardwired telephone lines) to the Data Collector (now called Data Services). These records are sent to the supplier who will invoice the client accordingly.
High Voltage (11,000 Volts or above).
Heat pumps are used to transfer low temperature heat from a renewable source such as ambient air, water or the ground and raise it to a higher, more useful temperature using a refrigerant cycle.
Heat pumps provide an energy efficient form of space heating, reducing running costs and resulting in carbon savings of over 30% when compared with an efficient gas boiler. They can also be used for cooling by reversing the refrigerant cycle.
Some products can provide heating and cooling simultaneously by removing heat from a part of the building that is too hot, and using it to heat a part of the building that is too cold.
There are three types of heat pump, depending on where they get their heat from: air source, ground source and water source.
Read up on the latest funding for Public Sector Decarbonisation Scheme here.
Hydrogen fuel cell vehicles produce their electricity through a chemical reaction between hydrogen and oxygen in a fuel cell stack.
They are fuelled through a nozzle which delivers compressed hydrogen into the vehicle’s pressure tank, which takes about as long as filling up with petrol. If the hydrogen is produced using renewable electricity, it can be completely carbon free. Hydrogen vehicles also do more miles between refuels than EV can go between charges.
Hydrogen internal combustion engine vehicles differ from hydrogen fuel cell vehicles. They are essentially an adapted iteration of the conventional diesel/petrol powered internal combustion engine. Its carbon-free nature ensures the absence of CO2 emissions, thereby eliminating the primary greenhouse gas emission associated with traditional petroleum engines.
Small-scale hydropower provides a long-term means for businesses to generate their own electricity from water: a reliable, clean energy source.
Hydraulic power can be captured wherever a flow of water falls from a higher level to a lower level. Viable hydropower sites might include a stream that runs down a hillside, a man-made weir. They could also include reservoirs, water treatment or sewage works – at the point where water is discharged back into the main river.
An independent company who has responsibility of the maintenance of a gas supply network.
The Imbalance Charge is paid to National Grid to cover the costs when there is an imbalance on the UK electricity grid.
The charges will be calculated based on the cost incurred by National Grid to bring the system into balance i.e. increase or decrease the volume of energy in the network.
At the end of a Settlement Period, BSC Systems compare a Party’s contracted (traded) volume with the metered volume of energy used in the Settlement Period. If a Party is in imbalance of its contracted volume, then it will be subject to imbalance charges.
Where a site consumes electricity as opposed to generating and exporting power. Import is the most common type of site.
These relate mostly to the costs of providing the infrastructure required to deliver power. They include the cost of energy lost as heat as it travels from the power station down the transmission and distribution wires to you (which the industry refers to as Tlosses and Dlosses), and charges for using the transmission and distribution networks (which are called TUoS and DUoS charges).
Interruptible gas supply in the UK is a contractual agreement for large industrial/commercial consumers (>5,860,000 kWh/annum) to temporarily cease or reduce gas usage when demand is high or the network is constrained, in exchange for lower transportation charges. These contracts are managed through shippers and GDNs, allowing for up to 45 days of interruption annually.
Also known as Total Power. The resultant effect of the active (kW) and reactive (kVar) power is the total power measured in kVa. (kVa = kW/power factor).
A standard unit of electrical power equal to 1,000 watts. Kilowatts are the units used to measure Maximum Demand. Kilowatt hour is a unit of energy consumed.
For daily read meters (Class 1 and 2 in the UK gas industry), the Supply Offtake Quantity (SOQ) is the maximum amount of gas a site is contracted to consume in a single day, representing the reserved daily capacity of the network for that specific site.
The SOQ represents the peak daily consumption, or the maximum amount of gas per day the site is permitted to use in any given year, this is used for calculating gas transportation charges
A supply point where the reference consumption actual quantity (AQ) is equal to or exceeds 732,000 kWh/25,000 therms per annum.
LED lighting (short for Light Emitting Diode) is a highly energy efficient lighting technology. Upgrading from conventional lighting to LEDs offers one of the quickest, most cost-effective ways for organisations to become more energy efficient.
LED upgrades can deliver cost savings of up to 80% for a business, and payback can typically be achieved in under three years. LEDs have a much longer life expectancy than traditional incandescent or fluorescent lighting – with lamps lasting up to ten times longer.
According to the Climate Group, lighting accounts for nearly 6% of global CO2 emissions, and a global switch to LEDs could save over 1,400 million tons of CO2 and avoid the construction of 1,250 power stations.
Local Distribution Zone is a Transco defined area for which the total input and output demand can be measured each day.
The LCCC is the company set up to help support and govern the delivery of renewable electricity generation, all with the ultimate aim of ensuring a reliable, low-cost and clean energy system for GB.
Specifically they manage the Contracts for Difference Scheme and the Capacity Market/Mechanism Scheme.
When natural gas is cooled to a temperature of approximately -160 degrees Celsius at atmospheric pressure, it condenses to a liquid called LNG.
The amount of electric power delivered or required at any specific point or points on an electrical system. The requirement originates at the energy-consuming equipment of the customer.
Measures the relationship between unit consumption and maximum demand and is the percentage capacity utilisation figure of a site’s power consumption. To calculate load factor take the total number of units of consumption, divide by the maximum demand for that period, divide by the number of hours in the period, and multiply by 100.
Where sites are flexible as to when they use their electricity. This means that they can schedule their production and shift patterns according to the price of pool electricity. Consumers who can load manage are able to significantly reduce their consumption at the three times in the year when the National Grid takes the Triad maximum demand readings which are used to calculate the transmission charges.
Line Loss Factor codes (3 characters) are used to determine which DUoS charges are related to an MPAN. The figure gives us the voltage scale of the MPAN and reflects both the amount of transmission infrastructure used to supply the point and the amount of energy lost through heat etc
These 3 characters are to be found in the top line of the MPAN.
Low Voltage, normally at 240 or 415 Volts.
Responsible for the design, installation, commissioning, maintenance, removal and disposal of gas supply meters.
The party responsible for the ongoing provision of the meter installation at that meter point. Businesses that finance the installation of smart meters. They typically own and operate the meter assets and rent/lease them to energy suppliers.
Total quantity of gas to be delivered to the customer sites during the contract year. Usually defined in a Take or Pay clause.
Meters are often exchanged – e.g. as a result of a fault or a requested or required upgrade. When a meter is exchanged the new MSN will show on the invoice with meter reads or HHD being submitted from that meter for the purposes of invoicing.
During the period 2025-27 the “MHHS” – Market-wide Half-Hourly Settlement programme – will be implemented. This is the biggest and most fundamental change to the UK electricity market in nearly 20 years.
The change will mean that all non-half hourly (NHH) meters, both domestic and business (covering 30 million meters) and even Unmetered Supplies, will be migrated to the half hourly settlement process. This means they will be billed to HH data instead of meter readings.
Please note this does NOT mean necessarily mean that existing meters will be replaced – it simply means that each metering point will be allocated a HH profile that will be used for measuring volumes across the country.
As more AMR (Advanced Meters) are installed and more HHD is collected, these profiles will be reassessed and the measurement of volumes will be become more accurate over time.
The MPAN is the unique reference number for each supply point across Mainland UK. The MPAN is a 22 character alpha numeric reference number that is essential for switching energy suppliers.
The MPAN is also very useful for identifying the region, profile and DUoS Tariff ID. The MPAN will appear on the electricity bill
Organisation that holds all information of MPANs. www.mpas-online.co.uk
The Gas MPRN is the unique number that is used in the UK gas industry for each unique metered supply point. Can be 7 or 9 or 10 or 11 integers.
Point at which the electricity reaches the meter.
The number stamped on the front of the electricity meter. In the electricity industry each meter has its own unique MSN. The MSN should always be shown on the invoice.
Mega Watt – a measure of power, one million watts.
Mega Watt hour, one thousand kWh. A 1 MW power-generating unit running for 1 hour produces 1 MWh of electrical energy.
Electricity supplied to our homes from the National Grid.
Maximum Demand is the highest peak of usage (kWh) in any Half Hour during a calendar month or between two meter readings measured in either kW or kVA. This value is multiplied by 2 to give the MD on an hourly basis.
This charge covers the cost of installing, renting and maintaining metering equipment.
The organisation appointed to maintain metering equipment. Soon to be renamed as Metering Services.
The 4 digit European code used to classify and identify business activities. They provide a standardized framework for collecting and presenting economic, social and environmental data.
The UK equivalent is the Standard Industrial Classification (SIC) code.
The point where wholesale gas is traded within the UK.
Volume of gas consumed at supply point is recorded at monthly, quarterly or longer intervals by traditional meter reading.
Public corporation responsible for planning Britain’s electricity and gas networks and operating the National Grid electricity and gas systems.
The National Grid owns the main transmission systems and is responsible for transmitting the electricity from the generator to the local RECs area. All electricity generated in mainland UK is put into the National Grid before fed into distribution networks.
Net zero means no longer adding to the total amount of greenhouse gases in the atmosphere. Greenhouse gases include carbon dioxide (CO2) and methane. CO2 is released when oil, gas and coal are burned in homes, factories and to power transport. Methane is produced through farming and landfill. Not all emissions can be reduced to zero, so those that remain need to be matched by actively removing greenhouse gases from the atmosphere. This is known as “offsetting” and includes
natural methods such as planting trees and restoring peatlands, and industrial methods like carbon capture and storage.
A notice to National Grid from a Shipper to indicate the request for the offer details for a supply point (transportation, metering, capacity, commodity costs, etc.).
A notice to Xoserve from a Shipper to indicate the request for the offer details for a Supply point (transportation, metering, capacity, commodity costs, etc.)
A supply point with an AQ of 73,200 kWH (2,500 therms) is deemed as a domestic site. A supply point with an AQ of over 73,00 kWh is deemed as non-domestic.
A term used to denote those electricity supplies that do not have a Half-Hourly Meter – typically these will be domestic supplies and small commercial business supplies. These meters will need to be read periodically by a meter reader.
National Grid’s high pressure gas network.
The rules and procedures that govern the way National Grid and all shippers operate within the deregulated market.
New levy to fund the construction and operation of future nuclear energy projects
EII customers are expected to be exempt from the new levy.
OFGEM is the government regulator for Gas and Electricity markets.
Gas consumed by a site or customer.
An emissions reduction, commonly resulting from a project undertaken in the developing world, which has been sold to compensate for emissions elsewhere. Offsets are commonly used to net off corporate emissions so that an organisation can claim to be carbon neutral.
Communications method used to communicate with a meter i.e. GSM, modem, packnet.
Charges that appear on bills to cover the costs of third parties involved in the energy supply chain to deliver power. This term is most often used when the Non-commodity charges are shown as individual charging lines on the supplier bill.
Point of maximum electricity demand on the national system.
This refers to the percentage ratio of electricity used in the daytime against that used in the night. This information is used by suppliers to quickly identify the type of profile.
This relates to how efficiently electricity is used on your site. Certain types of equipment cause poor power factor which reduces the capacity of the network to supply power. Distribution Network Operators’ (DNO) can charge customers for this through power factor charges.
If your site has a poor power factor, it is likely to result in greater costs and a larger carbon footprint. Discover how a partner can help assess and correct your power factor.
Point at which power station output is metered.
The percentage of domestic use gas on a mixed use site, above which the entire supply is charged at the reduced rate.
A ratchet is a commercial penalty charge applied to any daily gas meter which, during the winter period (October to May), exceeds its agreed Daily Capacity (DMSOQ). This commercial penalty deters parties from setting their daily capacity requirements below what is actually needed during the winter, when demand is at its highest.
Recco own, maintain and develop the Retail Energy Code – these are a set of rules for operating in the retail energy sector.
All licensed energy suppliers, gas transporters, electricity distribution network operators, metering operators, and the Data Communications Company (DCC) must comply with the REC.
As part of managing the REC, RECCo are responsible for delivering and improving vital services, from the Central Switching Service to the Energy Theft Tip-Off Service. They run work programmes to improve these services and drive positive change within the market. Their aim is to facilitate the efficient and effective running Overall, our aim is to make the retail energy market efficient, economical, and able to deliver positive consumer outcomes.
Charges applied to a client’s invoice in cases where certain suppliers and distribution companies enforce a penalty for Reactive Power use.
This is the difference between the electricity supplied and the electricity converted into useful power. If the difference is large, i.e. there is a large amount of power being wasted, its puts an additional strain on the distribution network. The loss of power can be caused by kinetic energy (heat) or through defective machinery. This is measured via the Reactive register on a meter and is charged to the customer depending on how much they accumulate.
OFGEM is the Office of Gas and Electricity Markets, regulating the gas and electricity industries in the UK. This is a statutory body representing the interests of gas and electricity consumers in the UK.
A Renewable Energy Guarantee of Origin (REGO) certificate is issued for every megawatt hour of renewable electricity produced by a generator, such as a wind farm. They allow electricity suppliers to demonstrate to their customers how much of the electricity they supply was produced from renewable sources. The REGO scheme is not recognised in the EU.
The primary use of REGOs in Great Britain and Northern Ireland is for Fuel Mix Disclosure (FMD). FMD requires licensed electricity suppliers to disclose to potential and existing customers the mix of fuels (coal, gas, nuclear, renewable and other) used to generate the electricity supplied.
Accounts for 50% of overall energy use in supermarkets and 30% of in pubs – unsurprisingly a significant source of GHG emissions. Learn how to reduce the impact this equipment has on your carbon footprint.
These meters have a NHH set up but they are connected to a communication device.
‘Renewable energy’ is used to describe the energy produced using naturally replenishing resources. This includes solar power, wind, wave and tide and hydroelectricity. Wood, straw and waste are often called solid renewable energy, while landfill gas and sewerage gas can be described as gaseous renewables.
RECs, also known as ‘Green Certificates’, green tags, or tradable renewable certificates, represent the environmental attributes of the power produced from renewable energy projects and are sold separate from commodity electricity.
Government scheme to support the development of large-scale renewable energy generation.
Introduced in 2002 but closed since 2017 to any new renewable generation applicants, the RO contracts awarded will remain in place and require funding until approx. 2037.
The RO scheme was replaced by the Contracts for Difference (CfD) scheme.
Eligible renewable generators receive Renewable Obligation Certificates (ROCs) for each MWh of electricity generated. These certificates can then be sold to suppliers. In order to fulfil their obligation, suppliers can either present enough certificates to cover the required percentage of their output, or they can pay a ‘buyout’ price of per MWh (set each year by Ofgem) for any shortfall. All proceeds from buyout payments are recycled to suppliers in proportion to the number of ROCs they present.
SBTi is an internationally recognised, science-based framework that demonstrates to organisations how much/quickly they need to reduce greenhouse gases to prevent irreversible climate change.
Science-based targets provide companies with a clearly-defined path to reduce emissions in line with the Paris Agreement goals. Targets are considered ‘science-based’ if they are in line with what the latest climate science deems necessary to meet the goals of the Paris Agreement – limiting global warming to 1.5°C above pre-industrial levels.
More than 4,000 businesses around the world are currently working with the SBTi.
Scope greenhouse gas emissions are a way of categorising different kinds of emissions a company creates through its operations, either directly (scope 1) or indirectly (scope 2 and 3).
a. Scope 1: Direct emissions created by company facilities or vehicles, such as those from fossil fuelled transport fleet or natural gas used in boilers.
b. Scope 2: Indirect emissions created through the procurement of generation of energy/heat/steam from a provider.
c. Scope 3: Indirect emissions resulted from a business’ “value chain”. These can be from activities such as purchased goods, business travel, investments, leased assets AND anything not covered by scope 1 and 2. For help with Scope 3 emissions, visit our dedicated Scope 3 content hub.
This was the replacement for the Carbon Reduction Commitment (CRC) Energy Efficiency Scheme, started 1st Apr 2019.
SECR mandates that large UK companies*. disclose their energy and carbon emissions in their annual reports.
* Large UK companies = companies with >250 employees or annual turnover >£ 36mill or annual balance sheet >£18mill
Elexon, the UK’s Balancing and Settlement Code Company, charge for making sure all parties involved in distributing, supplying and measuring energy supply are paid appropriately.
This is the body that “settles” the distribution of electricity to establish where and to whom the generated load has been distributed to.
Each Settlement Period is a 30 minute block of kWh usage (i.e. half hourly data or HHD).
At the moment (2026) the Settlement Timeframe set by Elexon to finalise and reconcile HHD usage at any meter point is 14 months.
This will change around June 2027 when the Market Wide Half Hourly Settlement (MHHS) project will have been completed and Elexon will move the Settlement Timeframe to 4 months.
The shape fee covers the cost of purchasing electricity for your residual volume which is the difference between your Agreed Baseload Volume (ABV) and your forecast consumption for that supply period.
A supply has a ‘load profile’ which is a pattern of usage (or shape) across a day (Settlement Day) or year (Settlement Year). Where the shape differs from the agree baseload, residual volume needs to be traded.
SHQ is the maximum hourly consumption for a supply point.
The SIC is a standard classification code (5 digits) which identifies the types of business conducted at the site. Multiple codes (up to 4) can be set up for any company. SIC is the UK equivalent to the European NACE code.
A geographic location at which electricity is consumed by the customer. There may be several electricity meters at a site. If all the electricity meters at the same “site” are deemed to be part of performing the same purpose or process then they can be aggregated for the purposes of calculating CCL and VAT.
A site where the supplier has the right to interrupt the supply for commercial reasons.
For daily read meters (Class 1 and 2 in the UK gas industry), the Supply Offtake Quantity (SOQ) is the maximum amount of gas a site is contracted to consume in a single day, representing the reserved daily capacity of the network for that specific site.
The SOQ represents the peak daily consumption, or the maximum amount of gas per day the site is permitted to use in any given year, this is used for calculating gas transportation charges
Solar photovoltaic (PV) panels convert the sun’s power into electricity. It can be used directly onsite to power business operations, with a battery storage system for use when grid prices are high, or to provide a back-up for critical processes. It can also be exported back to the grid for an additional income.
There is a particular opportunity to install solar PV panels on large commercial roofs – putting unused space to good use. They can also be incorporated within (rather than on top of) the walls and roofs of a building.
The SoLR is the supplier appointed by OFGEM (in GB) to automatically take over customers when their original supplier goes bankrupt. Thus ensuring a continuous, uninterrupted gas supply to domestic users. The SoLR will honour the existing prices that applied prior to the SoLR taking over.
A form of analysis used to compare gas prices with electricity prices, by converting the gas price into a price per MWh and subtracting it from the electricity price in that period, taking into account power station efficiency. A negative spark spread indicates that it is more beneficial to sell gas than to produce and sell electricity.
A group of one or more meters for which National Grid shall make Natural Gas available for offtake by the Shipper.
The process by which Shippers and National Grid agree ownership of supply points.
The ability to remotely read non-half hourly (NHH) meters. Data is more reliable and more accurate bills are produced. (often called AMR – Automated Meter Read)
A shipper buys gas from producers / importers, transports this through the gas network by National Grid, and sells the gas to its customers. The shipper may have a contract directly with the customer, or may act on behalf of a 3rd party.
The unique reference defined by a Shipper to allow for all deliveries to be tracked.
Is a daily or monthly charge to contribute towards the fixed costs (often referred to as Residuals) for installation, maintenance and administration of the electricity supplies from the local Distribution Network Operator (DNO).
Standing charges can also appear on invoices for Supplier services or Metering Services.
These play an important part of the national grid. They contain transformers which increase or decrease the voltage of an electric current.
The term often used when a property owner installs a separate meter to monitor the consumption of a utility such as water, gas or electricity.
A person authorised by a supply licence to supply electricity or gas to the National Grid Network.
Sustainability means meeting the needs of the present without compromising the ability of future generations to meet their needs. It is a very broad term, but can be divided into three core pillars: environmental, economic and social. Sustainable goals for a business should align with these pillars.
The 17 Sustainable Development Goals (SDGs), adopted by all 193 UN member states in 2015, provide a global blueprint for tackling climate change, environmental degradation, poverty, and inequality by 2030, offering a measurable framework for businesses and governments to drive meaningful change.
Percentage of gas purchased by the buyer from the seller against the Minimum Bill Quantity.
Suppliers quote for electricity in numerous different formats. These range from simple one-rated structures (the same price per kW at all times throughout the year) to complex “Seasonal Time of Day” tariffs which are multi-rated. i.e. the price changes three, six or eight times a day.
Gas either expands or contracts slightly under varying temperature and pressure. It is also known as the Correction Factor and usually set at 1.02264. The Correction Factor is taken into account when converting gas usage from volume to energy.
Large UK companies and financial institutions are required to disclose climate-related financial information, originally in line with the Task Force on Climate-Related Financial Disclosures (TCFD). While traditional climate reporting focuses on how a business impacts the climate, TCFD introduced a shift in focus to how climate change may impact the business itself.
From 2024, responsibility for TCFD has transitioned to the International Sustainability Standards Board, with its standards (such as IFRS S2) building on and incorporating TCFD recommendations. In the UK, upcoming UK Sustainability Reporting Standards align with these global standards and further expand reporting requirements.
A unit of energy measurement. To calculate equivalent value in kWh, multiply by 29.3071.
This is also referred to as Legal Title Owner. The person or Organisation to which the asset belongs, and that makes such assets available for the purpose of the Gas Act Owner.
Codes that state what date and time the meter registers start and finish.
Equipment that is used to change the voltage of an electric current. Transformers can increase or decrease voltage.
The transfer of electricity at high voltage from the power stations across the UK through wires on pylons to points where it can be distributed to users. This is known as the Grid System and is owned and operated by the National Energy System (NESO – used to be known as the National Grid Company – NGC).
When transmitting electricity from generator to local distribution network areas some electricity is lost. Specific calculations have to be made by suppliers to determine the level of these losses.
One of the National Energy System Operator’s sources of income. The TRIAD charge for any HH MPAN is calculated by referencing the UK’s three highest demands during the Winter period (i.e. 3 specific half hourly points in time). Then using the individual MPAN’s half hourly usage for each of those same referenced points in time. Applying the Distribution percentages for those times and averaging the kWh.
This MPAN “TRIAD” kWh is then multiplied by the relevant TRIAD rate (£) to give an annual charge.
This is the general term used to describe how NESO raise their income. These charges are for maintaining and developing the network for transmitting electricity across the National Grid network from the source of generation to the network of the local distribution company. The charges are collected based on three distinct types of charges:-
Whilst the vast majority of gas consumed in GB can be accounted for, a significant amount of gas is not accounted for by metered measurements and this is called Unidentified Gas (UIG). UIG cannot be attributed to specific consumer meters, and accounts for over 3% of total consumption, or roughly £100 million annually. Major causes of UIG are theft, pipe leaks, and unregistered supply points, UIG costs are apportioned to suppliers (according to their market share) who then pass these UIG costs onto business end users.
The AUGE (see section on AUGE) calculates the deemed values of these contributing factors. UIG levels are very volatile making them a major, often unpredictable, cost factor for business energy consumers
The price per unit of energy.
There are 17 United Nations Sustainable Development Goals (SDGs), including ‘Affordable and Clean Energy’ and ‘Clean Water and Sanitisation’. Together, they aim to be a “blueprint to achieve a better and more sustainable future for all” by 2030. Goal 13 focuses on Climate Action – with the aim of limiting global warming to 1.5C above pre-industrial levels.
The UN encourages companies to align themselves with the SDGs. A good first step is to assess the impact of your company against the seventeen SDGs, and identify related risks and opportunities across your entire value chain. Then hold a meeting of the board to set goals and targets specific to your company that align with sustainable development.
VAT is a government-imposed tax on the supply of goods and services. There are currently 2 rates of VAT applicable to supplies of electricity and gas – the standard rate and the reduced rate. On supplies used solely for business purposes, VAT will usually be charged at the standard rate.
Where supplies are wholly or partly for domestic or charitable non-business use, that part of the supply qualifies for the reduced rate of VAT. This is known as ‘qualifying use’.
Customers with qualifying use will need to submit a VAT Customer Declaration Certificate for each site, to advise us what percentage of the supply meets the qualifying criteria set by HM Revenue and Customs (HMRC).
A unit used to measure the electromotive force of an electric current.
Voltage optimisation (VO) systems reduce the incoming mains voltage to an optimum level. This results in reduced energy consumption, as well as protecting electrical machinery and equipment.
VO generally offers a good return on investment, and can be applied to many sectors including manufacturing and industrial sites, education facilities, offices, retail outlets and leisure facilities.
UK mains voltage is, on average, 242 volts, but most electrical equipment is designed to operate most effectively at 220 volts.
The Voltage Scale is not set by the customer, but determined by Networks when the premises supply is connected. Depending on what kVA is requested by the customer, and what Networks are faced with when installing the supply, will determine which voltage scale is required. The voltage scale can also be determined via the Line Loss Factor.
A device that reduces (or increases) the supply voltage for example a 11000/415 Volt transformer would convert volt supply to 415 volt supply.
A notice issued by a shipper indicating that they wish to cease ownership of a Supply Point.
Waste heat recovery captures the heat produced as a by-product of industrial processes and reuses that heat by adding it back into the system. Instead of being “wasted” and released into the ambient environment, the heat could be used to provide hot water for another process, or heating for an office building.
Manufacturing equipment, engines, air conditioning and refrigeration systems are all sources of waste heat. By ‘recycling’ this heat, there is the potential to reduce carbon emissions across many sectors.
Wind generation is a form of renewable energy that will play a key role in the UK’s transition to net zero. Over the winter of 2023/2024, wind generation was Britain’s largest single source of electricity.
The new Chancellor, Rachel Reeves, has also announced the lift of the de facto ban on onshore wind projects, further propelling wind generation into the UK’s energy mix.
The gross calorific value of Natural gas divided by the square root of the Relative Density. It is a measure of the interchangeability of different fuels in gaseous form, indicating the changes required to the fuel system so that fuels with different heating values can be accommodated.
Metering that is 100 amp and below.
Xoserve is a “not-for-profit” company set up as the central data hub (aka the Central Data Services Provider (CDSP)) for Britain’s gas market. It is jointly owned by National Gas Transmission and the major gas distribution networks, operating on a cost-recovery basis to provide various services, including the delivery and transportation transactional services on behalf of all major gas transportation companies.
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